The email is already in use, meaning either this exact mail you have entered is saved as a driver mail or as user mail and the beta-version of the driver-app is active.

There two solutions to this issue:
1. Deactivate the driver-app.

2. Insert a different mail, other than the one already inside of Avrios.

The easiest solution to never have this situation again is to turn off the beta version of the driver-app. Either you always deactivate it with every new driver/user or we can help you to completely turn it off. If you need help with this, write us anytime in the chatfunction.

Our system builds new users/drivers based on mail-addresses, if the beta driver-app is turned on. If the mail is exactly the same, Avrios will not be able to add the driver/user, since the email holds the "single source of truth". As a workaround you can use another mail or if your mail provider allows it, use a mail like "name+1@avrios.com" instead of "name@avrios.com". Please check with your IT if this works.

If you have any other question, write us in the chatfunction on the bottom right or write us a mail to support@avrios.com.