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How do external emails enter Procurement in Avrios?

With Avrios, external communication becomes a seamless part of your procurement process – no more copy-pasting or switching between tools.

Product Team avatar
Written by Product Team
Updated over a week ago

📧 Step 1: Your personal procurement email address

Every organization in Avrios has a unique procurement email address. You can find it in the Procurement Module, in the top-right corner under “Send procurement by email”.

👉 Note: You can share this email address with suppliers, leasing partners, or internal stakeholders. Alternatively, you can forward emails from your personal inbox to this address.

🗂️ Step 2: Automatic assignment to the correct procurement

If an incoming email can be automatically linked to an existing procurement (e.g. via contact person or procurement ID), it will appear directly within the correct conversation.

📎 Attachments such as offers or contracts are automatically linked to the procurement and processed through our document extraction feature.

📥 Step 3: What if automatic assignment isn’t possible?

If Avrios cannot clearly assign the email to an existing procurement, it is routed to your Inbox, which you can access from the Procurement Overview.

🔎 In the Inbox, you’ll see all unassigned messages. From there, you can:

  • Assign the message to an existing procurement

  • Or create a new procurement directly from the message


💡 Tip: Forward internal documents intentionally

If a colleague or dealership sends you a configuration, offer, or contract via email, forward it directly to your Avrios procurement address. That way, all relevant documents land in the right place – no extra steps needed.


📣 Step 4: Notify your suppliers (optional but recommended)

To ensure smooth communication, we recommend letting your suppliers know about your new procurement email address. Here’s a template you can use:

✉️ Example message to suppliers

Subject: Important – new email address for vehicle procurement

Hello XXX,

We are now using Avrios to manage our vehicle procurement process digitally.

Please send all communications (offers, contracts, questions, etc.) related to current or new vehicle orders to the following email address:


If possible, please also include the Avrios procurement ID (you’ll find this at the bottom of every email from us).

Thank you for your support!

Best regards,

[Your Name]


Summary

  • Use your personal Avrios procurement email address for all procurement-related emails

  • Emails are automatically linked to procurements – or appear in the Inbox for manual assignment

  • From the Inbox, you can assign messages or create new procurements

  • Inform your suppliers to ensure a smooth transition

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