How communication works in the Avrios Procurement Module

Communication with suppliers, leasing companies, and internal stakeholders plays a crucial role in every procurement process. Conversations in the Avrios Procurement Module allow you to manage exactly those messages directly where they belong – within each individual procurement.

Instead of searching through mailboxes or manually copying information from emails, Avrios helps you keep full visibility at all times – for:

• Offer requests

• Contract clarifications

• Follow-up questions & coordination

• Status updates from suppliers
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✅ Centralized communication

All messages are linked to the relevant procurement – traceable, transparent, and accessible to your team.

✅ Shared team visibility

Everyone involved in fleet management can follow the conversation history – even during handovers or absences.

✅ Fewer emails – more structure

By integrating communication into your process, you eliminate constant forwarding, copying, and checking.

✅ No message gets lost

Optional reminders for unanswered messages ensure that important conversations don’t slip through the cracks.

📥 Forward external emails into Avrios

Simply forward supplier emails to your individual procurement address (e.g. procurement-abc123@avrios.com). The message will appear in the relevant conversation automatically.

💬 Reply directly from Avrios

You can send messages directly from the conversation – including attachments and full message history.

🔔 Notifications for new messages

When a new message arrives, Avrios notifies you in the procurement overview – so you never miss important updates, even with many ongoing procurements.

📎 Documents are read automatically

Attachments like offers or contracts are automatically extracted from messages and displayed under the “Offers” tab.

⚡ Use templates for faster replies

Select predefined message templates to quickly send standard responses (e.g. offer requests or delivery follow-ups). This saves time and ensures consistent communication.

🕓 Reminders for inactive conversations

If a message goes unanswered for too long, you can set a manual reminder – with a direct link to the affected procurement.

👁️ Mark messages as unread

Mark important messages as “unread” to follow up later or to highlight them for colleagues.

Now that you know how communication works in Avrios, you can get started right away:

🔹 Forward your next supplier email to Avrios

🔹 Respond directly from within the conversation view

For more details, visit our FAQ section or contact the Avrios Support Team. 🚀